EHL Swiss School of Tourism and Hospitality in Passugg (EHL SSTH) has developed safety measures for the operation of the campus together with a security team of the EHL Group. Our number one priority is and remains the safety of our students, lecturers and staff.
EHL SSTH strictly adheres to all recommendations of the government and health authorities and additional special measures have been implemented to maintain and protect the health and well-being of the entire EHL community.
The following measures are implemented at EHL SSTH in Passugg to protect students, lecturers, staff and guests on campus:
EHL SSTH abides by all recommendations of the local health authorities and has introduced a number of additional special measures to protect the EHL SSTH community.
EHL SSTH abides by all recommendations of the local health authorities and has introduced a number of additional special measures to protect the EHL SSTH community.
For students who, according to the Swiss Federal Office of Public Health (FOPH), come to Switzerland from countries and areas with an increased risk of infection, EHL SSTH provides quarantine accommodation for 10 days in the Fontana House in Passugg.
Arrival must be announced in advance to the Passugg Front Office: info@ssth.ch
The school is obliged to notify the cantonal authorities of all arrivals from risk countries.
Please find all information on arrival and the start of the new semester in the chapter below: Semester Start and Arrival.
Students, lecturers and staff must confirm before entering the EHL Campus Passugg that they have neither been in risk countries nor show symptoms indicating Covid-19 disease. Anyone who has been on holiday in a risk country must confirm in writing that the 10-day quarantine period prior to admission to the school in Switzerland has been observed.
The following rules apply to all persons staying on the EHL SSTH Campus. Failure to follow the instructions can be sanctioned with a warning.
Everyone is required to follow the general recommendations of the Swiss Federal Office of Public Health (FOPH) in order to protect themselves and others:
In case of symptoms and/or corresponding coronacheck results you must stay at home or go into quarantine.
An infection with the corona virus can show the following symptoms:
Rather seldom do these signs appear:
The symptoms of the disease can vary in severity and can be very mild.
Should one or more of these symptoms occur, the affected person must follow the following procedure:
On the campus in Passugg a health check is carried out at the reception. This is to prevent anyone with symptoms of Covid-19 from entering the school hotel.
In case of symptoms and/or failed health check results, you have to go home again or try to find a quarantine possibility with EHL SSTH.
The following check points are performed during the health check:
The inspection is carried out by the EHL SSTH security team.
Students who live on campus and are unable to travel home can obtain information about existing quarantine facilities through our Front Office.
The Front Office Passugg facilitates students who are in quarantine and ensures that regular follow-up checks are carried out.
Contacts
For students
Front Office: +41 81 255 11 11
Swiss health authorities
Swisscare: +41 44 655 12 59 (for students insured through Swisscare)
Public: +41 58 463 00 00 (8:00 - 18:00)
Passengers: +41 58 464 44 88 (08:00 - 18:00)
Emergencies: 144
To reduce the risk of infection by touching surfaces that are used by many people, it is recommended that the following guidelines be followed:
The following rules apply to smaller, closed rooms such as meeting rooms and offices:
All toilets and washing areas are cleaned regularly by the EHL SSTH cleaning team. It is important that everyone adheres to the following rules:
The fitness room is limited to the simultaneous use of maximum 4 persons.
The student kitchens in the TOP (Bachelor Village), in the basement of the school hotel and in the Fontana are approved for a limited number of persons. Cooking in the rooms is prohibited.
In the restaurants the mask obligation applies to all. During the meal at the table, one may take off the mask.
Specific instructions are posted in each F&B outlet and must be followed along with the instructions of the restaurant managers.
The menus can be accessed via a QR code.
The new seating arrangements take into account the required distance and the maximum number of people per table. No additional chairs or tables may be added without the consent of the Restaurant Managers.
Contact lists are available via QR codes in order to record the contact data of all persons during meals, so that possible chains of infection can be traced.
The waiting areas in front of the dining room and the employment areas in "The Market" and in "The Market - Le Jardin" are marked.
Dining times are divided into several shifts to avoid a crowd of people. The allocated meal times must be respected.
Please find enclosed the answers to the most frequently asked questions regarding arrival at the EHL Campus Passugg and the next semester start:
The start of the spring semester is announced as follows:
Swiss Professional Degree (HFE)
Bachelor in International Hospitality Management (BSC)
Lessons will commence on the scheduled date on site or, due to quarantine regulations, online if necessary.
Students who experience any difficulty with the arrival date, should announce this as soon as possible to Passugg Front Office: info@ssth.ch
Each student who announces a problem not being able to respect the official arrival date will be contacted individually to find solutions based on their situation (geographic location, travel restrictions, visa restrictions, quarantine requirements), and will be in regular communication with the school for available alternatives.
We offer you the possibility to do your quarantine on our campus upon availability.
For this purpose you will be accommodated in a single room including bathroom and provided with food and beverages. During this time any physical contact with others is prohibited.
If, due to quarantine regulations, your arrival on campus takes place before the official arrival date, you will be charged for the additional costs.
We offer you accommodation and meals (full board) in a package at a price of CHF 75 per day (subject to availability).
As of 6 July, anyone entering Switzerland from a country or area with a high risk of infection (according to the official FOPH list) is legally mandated to go into quarantine for ten days.
A negative test result does not shorten the quarantine period.
All EHL SSTH students will have to sign the declaration attesting that they either did not have to go into quarantine or that they went into a quarantine in line with the instructions of the Swiss Federal authorities'.
In agreement with the cantonal authorities, it is permitted to travel from the airport to our campus by public transport.
Here you are requested to take the direct route and to wear a mask at all times for everyone's safety.
Yes. As requested by the Swiss cantonal authorities, EHL SSTH will inform them of the students arriving from countries and areas with a high risk of infection.
You can find the list of countries and areas considered with a high risk of infection here.
Please find below the answers to the most frequently asked questions regarding billing and invoicing for the spring semester 2021.
Below you will find the answers to the most frequently asked questions regarding the refunds that arose in connection with the 2nd wave of COVID-19 in the fall of 2020.
There it is basically stated that there is no refund of fees by EHL SSTH.
However, due to the extraordinary pandemic situation, EHL SSTH has decided, as a gesture of goodwill, to reimburse students who leave the campus before the end of the semester on a pro-rata basis for meals and campus fees.
Prepaid F&B fees
The portion of the unused and prepaid F&B minimum fee will be refunded (per full week of absence) to your account.
Campus fees
In accordance with the provisions of the Fee Regulations, campus fees are refunded pro rata (per full week of absence).
Academic tuition fees
The education will continue unchanged via distance learning. Refunds for tuition fees are therefore not applicable.
Accommodation fees
The campus is open and accessible to all students without change. The EHL SSTH recommends that students continue their studies on campus without any changes.
Due to the fact that the campus will not be closed, there will be no refunds in accordance with the Fee Regulations and the EHL Group Policy.
Should the campus be closed in the future due to instructions from the authorities, the question of reimbursement will be reassessed.
Parking fees
The campus remains open to all students.
The parking fees are assigned to the students for the entire semester, regardless of their use.
Due to the fact that the campus will not be closed, there will be no refund according to the Fee Regulations and the EHL Group Policy.
The refund of F&B fees is calculated per full school week based on the check-out date. Without a check-out date no refund will be made.
The maximum possible refund is 6 weeks for the HF and 10 weeks for the BSc (start date: 02.11.2020).
Starting from the check-out date, there will be one refund per full week according to the example below:
Sample calculation for HF students with lunch contract for 5 weeks in the calculation example:
For contracts 5/7 and 7/7 the F&B fee may exceed the minimum flat rate, these amounts will be paid out pro rata.
The food and beverage flat rate of CHF 1'200 is a minimum fee, i.e. the unused portion expires at the end of the semester.
The F&B reimbursement is based on the lower amount of the current card balance or the pro-rata reimbursement for the minimum fee.
Example: Student with lunch contract and leaving on Friday 6.11.2020
The balance on the meal card is CHF 150 in case a) and CHF 450 in case b):
Case a) Refund of the lower balance on the meal card of CHF 150
Case b) Refund in the amount of the lower pro rata refund of the minimum fee of CHF 333
In case b) the unused credit expires at the end of the fall semester. The credit can be used until the end of the fall semester if students visit the campus for study, workshops, etc.
The calculation of refunds is based on the fees charged for the fall semester 2020.
The refund period is based on the check-out date until the end of the fall semester. For Bachelor students, the Christmas vacations are also taken into account.
The refund is calculated per complete school week after the check-out date. If a student leaves on Monday, the full week will be refunded. For withdrawals after Monday, only full school weeks will be reimbursed.
With the following sheet you can calculate your refund yourself:
The refund will be offset against future fees and will be made by crediting the amount to the next semester.
Students who complete their studies in the fall semester will be paid the net balance (consisting of debit, deposit, student card, etc.).
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